A jewellery business can sell through a website, marketplaces and stores while managing workshop jobs, returns and stock transfers behind the scenes. An internal agent is useful when it turns that scattered work into a short, reviewable list for the people who run it.
Start with the back-office result, not a customer-facing chatbot.
At a glance
- Begin with a daily briefing, stock-difference report or supplier-slip check.
- Match products by agreed identifiers and calculate quantities and valuations in code.
- Keep uncertain extraction, refunds and stock adjustments with a human reviewer.
Write the definitions before connecting the records
One ring can vary by metal, purity, stone and size. Names in the store system and marketplace may differ. Matching by product name alone can compare the wrong variants.
Keep the SKU mapping, reporting-day definition, stock locations and exception owners in shared context. Fetch changing sales and stock figures from the systems that own them, with a timestamp.
The examples below are illustrative operating patterns, not customer results.
1. A daily briefing before the stores open
Give the owner one page with:
- sales by channel for the completed reporting day
- made-to-order jobs near or past their promised date
- returns waiting for a decision
- stock exceptions that need attention
- the source and owner of each finding
Use code to produce the figures and the agent to write the explanation. If marketplace data did not arrive, mark that section unavailable. Do not silently present the remaining channels as the whole business.
Try the report by hand before scheduling it. Confirm that the reader can act from its findings without rebuilding the analysis.
2. Stock reconciliation across locations
Load the system and counted quantities, match them by the approved SKU and compare them in code. The model can help explain exceptions from available notes.
| Signal | What to check before treating it as stock loss |
|---|---|
| A location suddenly reports zero | Whether the export or sync failed |
| A store is one item short | Transfers, receipt timing and recount status |
| A product name appears twice | Whether the variants share an identifier incorrectly |
| A high-value item differs | The approved escalation rule and owner |
A suspicious zero should be held for review if it meets the business's agreed rule. It should not automatically become a missing-stock claim.
The output is a recount queue. Adjusting the ledger or approving a write-off remains a separate authorized action.
3. A supplier-slip check
Photos and handwritten slips need interpretation. An agent can extract candidate lines, then a tool can compare them with the correct purchase order.
Return the source line, the proposed reading, the mismatch and any uncertainty. An unclear weight or quantity needs confirmation before it affects a valued record.
If the check starts in WhatsApp, review what that channel may access. Hubzoid does not allow restricted tools there by default. Do not assume a supplier-price grant in web chat also permits sharing those prices in a message thread.
Keep valuation and policy calculations exact
Return values can depend on weight, purity, the applicable metal rate and approved deductions. These are business-specific rules for the team's qualified owner to maintain and validate.
Use code for the calculation and cite the inputs. The model can explain it, but should not invent a rate, deduction or approval. Refund decisions remain with the authorized person.
Choose one job for the first trial
Name the reader, verify the sources and add checks for failed exports, variant mismatches and unclear slips. During a busy season, monitor failed and missed runs rather than assuming the schedule guarantees delivery.
Next step: use the jewellery and gems page to choose a first scope, or read code workflows for the exact comparisons.
