Shop-floor anomaly flags, supplier-amendment review, MIS automation.
Hub composition: Q&A and Background, ERP-integrated.
What the team was already living with.
A mid-market discrete manufacturer with operations across two regions. The plant generated more anomaly signals than the operations team could review by hand. Supplier-amendment review bounced between procurement and legal as email threads.
Leadership wanted a hub that sat on top of the existing ERP without replacing it.
The agents that shipped.
- 01
/ops Q&A. Answers shop-floor questions against the ERP and quality-management system in plain language.
- 02
/ops Background. Watches anomaly signals against policy thresholds; routes the material ones to the right plant manager with the supporting context already pulled.
- 03
/legal Q&A. Parses supplier amendments into structured deltas (price, lead-time, indemnity, liability); flags material changes for legal review.
- 04
/leadership Background. Generates the weekly MIS pack from live ERP numbers in the existing template.
What changed, concretely.
- Outcome 01
Anomaly review throughput
Plant managers see anomaly events with the supporting context already pulled, rather than as raw alerts.
- Outcome 02
Supplier amendment cycle time
Procurement and legal see the same structured delta on the same screen, rather than parsing PDFs separately.
- Outcome 03
MIS authoring
The weekly pack is drafted from live ERP numbers and reviewed by leadership, rather than authored from scratch.