Agents by industry
INDUSTRY · IT SERVICES, SOFTWARE & SAAS

AI agents for the work around the work.

Your engineers automate the product. Nobody automates the delivery layer: triage, hand-overs, burn tracking, timesheets, renewals. Hubzoid deploys the hub in your cloud. You own it after handover.

THE AGENT CATALOG

The agents a software business actually needs.

A starting catalog, not a fixed menu. These run beside your engineering tooling, on the delivery and revenue side where the manual hours sit.

Background
/oncall-digest

The on-call hand-over brief

Compresses overnight incidents, escalations and open threads into one brief before shift start.

Reads
PagerDuty · Jira · Slack
Sends
Slack · Email
Background
/ticket-triage

Ticket and incident triage

Reads every new ticket, groups the repeats, routes by severity and owner.

Reads
Jira · Zendesk · Freshdesk
Sends
Slack · Jira
Background
/project-burn

Project margin and burn

Tracks logged hours against fixed-price scope. Flags a project before it goes underwater.

Reads
Jira · Harvest · Spreadsheets
Sends
Slack · Dashboard
Background
/renewal-watch

Renewal and churn signals

Joins usage, support load and payment history to surface accounts drifting toward churn.

Reads
Product analytics · CRM · Billing
Sends
Slack · Email
Tool
/invoice-pack

Timesheets to invoice pack

Assembles the month's billable hours and expenses per client into a pack for approval.

Reads
Harvest · Xero · Rate cards
Sends
Spreadsheet · Email draft
Tool
/sow-draft

Draft the SOW and estimate

Turns a scoped requirement into a first-draft statement of work with an estimate.

Reads
Past SOWs · Rate cards · CRM
Sends
Doc draft
Q&A
/ask-delivery

Ask your delivery data

“Which projects are past 80% burn with scope still open?” Answered from live systems.

Reads
Jira · Harvest · CRM
Sends
Slack · Web chat
Background
/mis-digest

The leadership digest, every morning

Utilisation, pipeline, burn and open escalations in one message before the stand-up.

Reads
Jira · CRM · Billing
Sends
Slack · Email
/your-workflow

The one only your operation needs.

This is a starting set. We map your real workflows and scope the exact catalog in discovery.

Map your operation
WHAT THE AGENTS SOLVE

The product ships itself. The operation is still manual.

  1. 01

    Hand-overs that cost an hour

    Every shift change is someone reading overnight tickets and retyping the state into a doc.

  2. 02

    Projects that go underwater quietly

    Hours burn against fixed-price scope in one system while scope creeps in another. Nobody sees it until invoicing.

  3. 03

    Billing assembled by hand

    Timesheets, rate cards and expenses reconciled into invoices at month-end, every month.

  4. 04

    Churn that was visible in the data

    Usage dropped, tickets rose, payment slipped. The signals sat in three tools and nobody joined them.

OPERATING IMPACT

Less coordination work. Earlier intervention.

Illustrative operating effects from the workflows above. We establish the baseline on your current delivery operation during discovery.

Faster hand-overs

The overnight state is ready before shift start. Engineers review exceptions instead of rebuilding context.

Earlier margin intervention

Project burn and scope drift surface while the work can still be corrected, not at invoicing.

Faster billing preparation

Approved time and expenses reach finance without the month-end assembly round.

Runs in your own cloudRead-only by defaultYour data trains no model.

DEPLOY · YOUR COMPANY, RUNNING ON AGENTS IT OWNS

Your work, run by agents you own.